To Whom It May Concern,

In December of 2000 I purchased a Smooth 9.2HRC Treadmill over the Internet for my wife as a Christmas present. I had visited several different retail stores in the Dallas area and became quite familiar with the different brands, benefits and pricing. I explained our needs the salesperson and he suggested the model that we eventually purchased. I inquired about another model costing more and, to my surprise, he indicated that that particular machine was more that what we needed. Highly unusual for a salesperson not to sell the higher priced item.

Our Smooth 9.2HRC arrived on Dec. 28th and we have been very impressed with it since the first day. The quality is exceptional, the stability is wonderful, the quietness is impressive and the price is very hard to beat. We especially like the Speed and Incline switches on the handrails. It makes it so much easier to adjust.

The warranty is equal to anything on the market. In fact, we had a need just recently for a minor adjustment that was covered under the warranty. I was very impressed with the speed of service and the knowledge of the service person. Another confirmation that we made the correct decision to purchase a Smooth Treadmill.

Finally, let me say one last thing to anyone reading this. After evaluating several different brands of treadmills and dealing with retail store personnel, there is absolutely no better treadmill available today for the money. We consider that by purchasing the Smooth 9.2HRC we saved anywhere between $800-$1000 for a comparable treadmill. Thank you for a quality product and superior service.

Paul & Suzanne S.
Frisco, TX

I purchased a "Smooth" Treadmill sight unseen after reading the treadmill ratings on your webpage, comparing features of the Smooth with other brands I was familiar with, evaluating the warranty, reviewing the recommendation in "Runners World" magazine, and discussing my needs with your sales person. I admit I was a bit uneasy having never seen the "Smooth" brand in person but took a chance and bought one with the understanding that I had 30 days to return it if not pleased.

I am now in my second month using my new Smooth treadmill and am very pleased with it. In particular, I really enjoy the heart monitor, direct speed bar, duplicate incline and speed controls on the handles, and the stability of the machine when running on it. My wife is a runner and really enjoys running on our new "Smooth" treadmill also. Although she tried several times, she never liked running on a treadmill until we bought this one. I strongly feel this is the best overall treadmill I have ever used. I owned another brand of treadmill before buying this one and travel a great deal where I have used many other brands in hotels across the U.S. and have not found one I like better than my Smooth. The features, functionality and stability are superior than any treadmill I have ever used.

I highly recommend the Smooth treadmill to anyone seeking to buy a high end unit that is very stable and has all features and more of the more expensive well known brands. It is truly a superior product at a bargain price.

Sincerely,
Tim R., CA

I ordered my treadmill Sun evening the 18th of Nov. I was wary of ordering off the internet and frankly the thought of waiting a few weeks for the treadmill was disappointing. The treadmill arrived on the 21st and I'm off and running!

Thanks,
Bill C.

To Whom It May Concern:

I purchased a Smooth Treadmill on line in August and I just wanted to write and tell you how much I love it!!

I had done alot of research and legwork checking on different brands, etc.- then I came across the web site for the Smooth Treadmill and I called the toll free number. I was impressed with the professionalism and warmth of the rep that I spoke to. The information I requested was e-mailed to me immediately and all of my questions and concerns were addressed. In fact, I am so impressed with the quality that I told my mother in law about it and now we are ordering one for her! I just wanted to take a moment to pass on this information to you. Take care and thanks again for making such a great product at a competitive price.

Sincerely
Cheryl. M.

I am writing to complement you and express my gratitude for your extremely efficient handling of an order for a stair climber that I recently placed with you.

I learned of your firm from the Internet. Subsequent communication was over the phone with three different people at your facility. All three transactions were extremely informative. Your people were very helpful in answering all of my questions regarding several units that I was considering.

Your shipment was prompt and was received by me in a timely fashion and in good condition. Your invoice was a model for any small business.

Thank you again. I am pleased to have you as a resource for fitness equipment.

Andrew K., M.D.

Tracked down my treadmill yesterday, thank god for tracking numbers. It was delivered and set up yesterday afternoon. I LOVE IT! Not only is it beautiful, but it feels great. Thanks again. I will recommend your treadmills to my friends and family. You were right about the 5.3. It's perfect for me.

Emma P, TX

You have very informed and pleasant personel working for your company. . . . [I] am seriously planning on purchasing any equipment I buy from you.

David R.
Houston, TX

We have recently become a customer of yours through an advertisement over the Internet, and would like to express our sincere appreciation for the professional, enthusiastic and patient service we received from an employee of yours. It isn't every day one comes across a sales person who genuinely takes an interest in his customers needs and wants. We really appreciated his expertise and professionalism. Had we not spoken with someone as knowledgable and helpful, I'm sure our business would have gone to a local dealer, seeing how we had never ordered an expensive object over the phone or out of state, and quite frankly were nervous with the idea. This employee of yours handled our business with the knowledge and expertise you would expect from a company owner.

You have quite an operation going, and [thanks to your salesman's handling], we will be sending your company referrals in the future.

Sincerely,
Jim and Nancy K.

Thanks!!!

Oh, and I've had a chance to try the 9.2P now... You were right. Upon first use, I find no difference between this machine and the True 500 that I was looking at originally. :-) Aside from that, I'll be able to make a better judgment of the 9.2's performance after I've used it for a while.

Sharon M.

The treadmill I purchased from you arrived on Monday March 3, 1997, less than two weeks after I placed the order. Though I thought it a risk to purchase from a company "out of state" and whom I was unfamiliar. I am very satisfied with the product and customer service I received from Advanced Fitness. Your staff provided up to date information on the products status in a kind and professional manner. Should I purchase additional pieces of exercise equipment in the future I will certainly contact you.

Sincerely,

A Satisfied Customer
John S.
Madison, WI